Sonar

Learn about atomic research and how Sonar enables you to collect, analyze and deploy human insights easier than ever before.

Atomic research: Human insights based on atomic units of experience data

Learn about Experience Nuggets and how they serve as the core of CX data on Sonar.

Highlight quotes and create observations to generate searchable nuggets

Learn how to upload audio and video recordings

Insights are sharable evidence-based findings and conclusions.

Things to remember before, during and after you conduct a moderated research session

Learn what you can do with the Producer Pro user role

A list of keyboard shortcuts to help speed up working with transcripts

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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