Upload your research recordings, grab a cup of coffee and return to your analysis-ready transcript just a few minutes after. The Insights Hub takes out the hassle of conducting research with a fast and accurate AI engine that transcribes and timestamps your research recordings in more than 80 languages.

Search, edit and highlight
Browse through sections of your research interview to see transcripts related to specific questions and search for words of interest. Highlight the parts that you find interesting to create experience nuggets and make it searchable across you entire repository of experience data.

Speaker identification

Get a quick overview of who's saying what with the automatic speaker identification. You can even add and change names of up to 3 different speakers in the same research session. These are the supported speaker identification languages: Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Danish (2 voices), Swedish (2 voices).

Transcription confidence

Quickly see which sections of the transcript need attention with the confidence indicator icon. The model will let you know if there are any sections below the confidence level threshold.

Collaborate with colleagues

Our platform is built for teams to work faster and better together. Invite a team member of your account to edit or highlight important parts of your research so you can deploy human insights faster.

Custom dictionaries

Add your own words, keywords, jargon or product names in a custom dictionary to help the AI engine increase it's accuracy.

Subtitles and translation

All highlighted quotes and observations are included as subtitles on the generated experience nuggets. Non-English nuggets can even be translated to English.

Supported transcription languages

In addition to the list of 80 languages below, we support 58 different dialects on the most common languages.